
Bournemouth Builder
Builder Hampshire
Building Services Sussex
About strukta Group
We're here to help you with your essential projects as a specialist builders merchant with over 40 years of experience in the construction business.
How can we help you?
We're confident in our ability to offer what you need, when you need it, thanks to our extensive product line, custom solutions, and skilled staff.
Our company is happy to provide the construction industry in the United Kingdom with high-quality building products. However, for us, having a superb product range isn't enough. We recognise that each construction project is unique, and our goal is to "provide construction solutions quickly" that satisfy the objectives of each of our clients. We're here to help you with unique delivery schedules, sourcing specific sizes, and on-site storage solutions.
strukta service and why we care
We at strukta believe that the consumer always comes first, which is why customer service is a top concern for us.
To guarantee that we are surpassing client expectations, we review and improve our building supply offering on a regular basis.
What sets us apart
What sets us unique from our competition is the quality of our employees and the level of service we provide.
We don't only sell low-cost building supplies; we also provide guidance, source materials, and collaborate with you to create custom solutions. We own and operate our own delivery fleet, allowing us to provide a speedy and effective delivery service.
Our drivers are careful and considerate, ensuring that things are delivered in the same condition as when they left our warehouse.
It’s about our customers
Whether you work for a tiny firm or a big housebuilder, we strive to understand our consumers.
We understand how important it is for you to complete the project on schedule and with reliable items that are available when you need them. Delays in delivery can have severe consequences in the construction industry, compromising project timelines, harming reputations, raising expenses, and resulting in a loss of repeat business. That's why our 'On Time In Full' delivery service, which is now at 99 percent, is so important to us.
We never shy away
While we strive to get everything right, we understand that mistakes sometimes happen, and we will do everything we can to assist our customers when this occurs.
We take on a problem head on in order to find the best solution. Our customer service representatives go above and beyond to ensure client happiness, and we want to know if something isn't up to par.
Why repeat custom is an indicator
The amount of repeat clients, we believe, is a good indicator of a company's service level.
Customers in the construction business must frequently purchase building materials. Our clients will return if we provide excellent service and supply high-quality products at reasonable costs.
Great customer service necessitates cross-team collaboration and the participation of the entire firm.